Store Policies
FREE SHIPPING ON ALL UK ORDERS OVER £50Follow us on Instagram: @bricknation.toys |
Order Basics |
- No lot limits* *Large orders may have longer processing times. |
Order Processing |
- We aim to process and ship all orders within 24 hours |
Packaging |
- No paper packing lists (request if needed) - Small lots (<10 parts) may be bagged together - Small orders (<50 parts) may be packed in one bag - Request separate packaging if required |
Quality Assurance |
- Smoke-free and pet-free storage environment - New items in mint/near-mint condition unless stated - Minifigures supplied unassembled unless stated otherwise - New parts never played with or used for building - Parts not stacked for shipping or storage - Used parts in excellent condition - All items stored away from direct sunlight |
Combined Shipping |
- The Brickowl system automatically combines multiple orders and recalculates shipping fees. |
Payment Methods |
UK Buyers: International Buyers: We don't accept COD, cash by post, Western Union, etc. |
Business Hours |
- Monday to Friday, 10 AM to 5 PM UK time - Closed weekends, public holidays, English bank holidays - Responses may be delayed outside business hours |
Return Policy |
We want you to be delighted with your purchase. If something isn't right, don't hesitate to get in touch with us within 14 days of receipt. We'll work with you to resolve any issues. |
Contact |
For questions, use the "contact us" button. Need special arrangements? Let us know! |
Store Information
- Store Name: Bricknation Toys
- Type: This store identifies as a trader
- Returns policy: You have the right to return an order by contacting the store within 14 days of receiving the order. You can contact the store or use the withdrawl form.