Store Policies

FREE SHIPPING ON ALL UK ORDERS OVER £50

Follow us on Instagram: @bricknation.toys

Order Basics

- No lot limits*
- No minimum lot value
- No minimum order value
- No added payment charges
- £0.50 shipping discount on orders over £5.00
- No packaging materials charges
- Fast processing - most orders shipped within 1 working day

*Large orders may have longer processing times.

Order Processing

- We aim to process and ship all orders within 24 hours
- Orders placed after 2 PM UK time may be sent next working day
- Orders with 50+ lots may require additional processing time

Packaging
- No paper packing lists (request if needed)
- Small lots (<10 parts) may be bagged together
- Small orders (<50 parts) may be packed in one bag
- Request separate packaging if required
Quality Assurance
- Smoke-free and pet-free storage environment
- New items in mint/near-mint condition unless stated
- Minifigures supplied unassembled unless stated otherwise
- New parts never played with or used for building
- Parts not stacked for shipping or storage
- Used parts in excellent condition
- All items stored away from direct sunlight
Combined Shipping
- The Brickowl system automatically combines multiple orders and recalculates shipping fees.
Payment Methods

UK Buyers:
- PayPal (GBP)
- Debit/credit card
- Bank transfer

International Buyers:
- PayPal (GBP/EUR/USD)
- Debit/credit card
- IBAN transfer

We don't accept COD, cash by post, Western Union, etc.

Business Hours
- Monday to Friday, 10 AM to 5 PM UK time
- Closed weekends, public holidays, English bank holidays
- Responses may be delayed outside business hours
Return Policy

We want you to be delighted with your purchase. If something isn't right, don't hesitate to get in touch with us within 14 days of receipt. We'll work with you to resolve any issues.

Contact

For questions, use the "contact us" button.
Weekend inquiries will answered by Monday morning at the latest.

Need special arrangements? Let us know!

Store Information

  • Store Name: Bricknation Toys
  • Type: This store identifies as a trader
  • Returns policy: You have the right to return an order by contacting the store within 14 days of receiving the order. You can contact the store or use the withdrawl form.
Last Updated: 24 Jul 2024